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The user-centered blog

UX &
human
factors

With real bits of users inside !

Field feedback, methods we've tested and questions we're asking ourselves. UX told by the people who do it.

Illustration: a trophy, stars and discount vouchers burst out of a smartphone screen.
Benchmark

Building the perfect loyalty program: the mechanics, decoded

We compared 27 loyalty programs across 8 different industries. That let us identify, among other things, 5 loyalty mechanics currently in use in production.

Clémence Caron 21 October 2026
The Akiani logo, a white square, hovering above a snow-capped mountain in black and white on a black background, crossed by a lemon-yellow trail
Art direction

Welcome to our new home

A new website and a new art direction: our choices on typography, color, tone, accessibility and eco-design, and how we pulled it all off.

Sami Lini 15 September 2026
Participants around a table during a UX Days 2026 workshop
Events

UX Days 2026: what we took away from the workshops

At UX Days 2026, Akiani covered every workshop, among them The Designer's Trial and Stéphanie Walter's Accessibility User Journey Mapping.

Jean-Christophe Paris 11 June 2026
Sketchnote and photographs of the talks at the UX days 2026
Events

UX Days 2026: what we took away from the talks

The whole Akiani team went to UX days 2026 and split up the talks, starting with Pablo Ruiz-Múzquiz's keynote on open source.

Jean-Christophe Paris 5 June 2026
Akiani's session with a counting-technology solutions provider, moderated by Mario Fossati
Events

What a UX perspective changes in event security!

Looking back at the first edition of the ISSUE conference at Palexpo: what breaking down silos between perspectives brings to event security.

Jean-Christophe Paris 8 April 2026
Akiani talk at Weezdays Festivals, festival-goer experience
Ethnography

In the festival-goers' footsteps: when the ground contradicts the plan

Eye-tracking at Garorock, 17 days at Paradiski, Paléo's ticketing: on the ground, festival-goers do the opposite of what they say. Weezdays Festivals talk.

Jean-Christophe Paris 1 April 2026
Group of people walking along a tree-lined path, viewed from behind
Events

UX Days 2025: recap of the afternoon talks

The eight afternoon talks at UX Days 2025 cover sustainable design, generative AI, inclusion, Disney, the La Redoute redesign and the PayFit copilot.

Arnaud Risi 26 June 2025
Group seated in auditorium chairs and looking toward the camera
Events

UX Days 2025: recap of the morning talks

Seven UX Days 2025 talks unpacked, from Anne Asensio to Marie-Valentine Gallon. Generative economy, biodiversity, accessibility, UX writing and health UX.

Arnaud Risi 26 June 2025
Walkway beneath a concrete structure in front of a large reflective globe
Events

UX Days 2025: recap of the workshop day

Twelve UX Days 2025 workshops covered by Akiani: OOUX, design fiction, rebound effects, eco-design. Dense 2-hour sessions, more to try than to master.

Lucas Charillat 11 June 2025
The Akiani team during the eco-design training session.
Eco-design

Eco-design: a tool to compare image formats

After an eco-design training session with Temesis, we coded a Python script that compares resolution, compression and image formats. The script is freely ava…

Sami Lini 19 November 2024