Our case studies

Since we have had doubts about the relevance of the signage installed on the Paléo Festival site, we were anxious to have the support of professional expertise. Further to very rigorous observation during the six days of the festival and a very complete report, Akiani has provided us with a perfect response to our expectations. We intend to continue to collaborate with Akiani in order to improve the information and signage for our 35,000 daily spectators.

We are entirely satisfied with Akiani’s work. During the mission, they were very professional, attentive and flexible. All these valuable qualities helped them offer relevant answers to all of our needs, and they did so within the attributed schedule, despite significant timing constraints. Their work methods enabled all the participants in this project to express their views and to contribute to the thinking process. Their capacity to confront work hypothesis with the reality in the field was particularly appreciated.

Professionals in UX research with real business sensitivity. Our negotiating partners were able very quickly to perceive our issues and the context, in which we are moving. The field work put the finger on the real Service Design points, which allowed us to identify solid paths for development.

Innovative, "common sense" input, which has allowed us to progress collectively, despite the disparity in the realities and expectations of each one of us. Special mention of the organisation of the remote workshops, a challenge surmounted thanks to the listening qualities and the inventiveness and adaptability of the team.