Training

Beginner’s course on User Experience (1 day)

    One-day training course to learn about the main tools and methods, the role UX has in the designing process, what is at stake, and the most commonly faced difficulties

    1day
    Price

    650€ / participant

    Audience concerned

    Project manager, marketing director, developer, team manager, designer

    Requirements (and selection)

    BA/3-year higher education degree in management, technical sciences or human sciences

    At the end / opportunities
    • To know the user experience vocabulary
    • To be familiar with user requirements gathering
    • To understand user and user requirements modelling
    • To know the basics of low fidelity prototyping
    Validation method

    Formative assessment when presenting practical work results in session

    01

    Learn about user experience

    • Introduction to user-centered design
    • From usability engineering to user experience design
    • The ISO 9241 standard
    • Introduction to emotional design
    • The basics of cognitive psychology
    • Use-case
    • Skills and position of the UX designer within a team

    • Application of ergonomic assessment criteria to a practical case

    • Global journey and temporality of uses
    • Service prototyping
    • Induction of all the players and stakeholders
    • Identification of the touchpoints and pain points

    • What are the benefits of UX?
    • Relevant indicators
    • Examples of UX success

    • Which method for which type of data?
    • Benefits and limits of the various methods
    • Precautions
    • Implementation

    • Creating personas
    • Experience mapping

    Introduction to sketching

    • Presentation of detailed case studies