Beginner’s course on User Experience


Beginner’s course on User Experience (1 day)

    One-day training course to learn about the main tools and methods, the role UX has in the designing process, what is at stake, and the most commonly faced difficulties


    650€ / participant

    Audience concerned

    Project manager, marketing director, developer, team manager, designer

    Requirements (and selection)

    BA/3-year higher education degree in management, technical sciences or human sciences

    At the end / opportunities
    • To know the user experience vocabulary
    • To be familiar with user requirements gathering
    • To understand user and user requirements modelling
    • To know the basics of low fidelity prototyping
    Validation method

    Formative assessment when presenting practical work results in session


    Learn about user experience

    • Introduction to user-centered design
    • From usability engineering to user experience design
    • The ISO 9241 standard
    • Introduction to emotional design
    • The basics of cognitive psychology
    • Use-case
    • Skills and position of the UX designer within a team

    • Application of ergonomic assessment criteria to a practical case

    • Global journey and temporality of uses
    • Service prototyping
    • Induction of all the players and stakeholders
    • Identification of the touchpoints and pain points

    • What are the benefits of UX?
    • Relevant indicators
    • Examples of UX success

    • Which method for which type of data?
    • Benefits and limits of the various methods
    • Precautions
    • Implementation

    • Creating personas
    • Experience mapping

    Introduction to sketching

    • Presentation of detailed case studies